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Careers

Business Resources Assistant

Location: Oklahoma City Office

As a Business Resources Assistant at REI Oklahoma, you will be an integral part of our team, providing essential administrative and client support. Serving as one of the first points of contact for clients and customers, this position is responsible for ensuring effective communication, timely responses, and seamless coordination of administrative duties to support the team’s operations. Additionally, the Business Resources Assistant will be responsible for facilitating training sessions as needed and attending partner or networking events to represent the organization and strengthen business relationships.

Responsibilities

  • Serve as one of the first points of contact for clients and customers, ensuring they receive a welcoming and professional introduction to REI Oklahoma’s services.
  • Review incoming intake forms to identify client needs; if unclear, contact the client via email or phone to gather additional information.
  • Facilitate the resolution of client needs by either providing appropriate resources or directing them to team members for detailed one-on-one counseling sessions.
  • Ensure all client and customer interactions are logged promptly and accurately into Salesforce with as much data as possible.
  • Facilitate client certification processes, such as SAM.gov registrations, WOSB certifications, and other related requirements, to help clients successfully complete these processes.
  • Maintain accurate and up-to-date client and program data using Nexus and other software within the division.
  • This position may require occasional in and out of state travel to locations such as client meetings, company offices, or conferences based on business needs.

Qualifications

  • Strong interpersonal and communication skills for effectively interacting with clients and team members.
  • Knowledge of business operations preferred
  • Proficiency in Microsoft Office Suite and CRM/data tracking systems such as Salesforce and Nexus.
  • Organizational skills with the ability to manage multiple tasks simultaneously.
  • Attention to detail and accuracy in data entry and documentation.
  • Ability to work both independently and collaboratively within a team.
  • Comfortable attending networking or partner events and engaging with external stakeholders.
  • High School Diploma and 3-5 years work experience in an office environment.

If you are ready to make a difference in your community while supporting our mission at REI Oklahoma, we invite you to apply today!

To apply, please send your resume to Lakisha Meade at lmeade@reiok.org.

We are an equal opportunity employer. We consider qualified applicants without regard to race, color, religion, sex, national origin, sexual orientation, disability, gender identity, protected veteran status, or other protected class.